We comply with all aspects of the UK’s data protection legislative framework, which includes the European General Data Protection Regulation (GDPR) and the UK’s own legislation, as well as other confidentiality obligations that apply to us because we are solicitors.
Categories of personal data that we hold
The personal data we collect includes:
If we collect or receive your personal data, we might also receive information from third parties, for example those from whom we may obtain details about your vehicle.
While we want to keep you fully aware of all the services we offer, we are keen to ensure that we are not responsible for sending you unwanted marketing material. We therefore do our best to tailor the information and invitations we send out. To do this we store information about your professional and personal interests and communication preferences. We also track your level of engagement with us including via our on-line and digital platforms.
The data protection legislative framework recognises that it is in our legitimate business interests to collect and use personal data for marketing reasons. We are obliged to inform you that you have a right to object to this.
When we send you information about the services we offer or invitations to our events, we always include a simple “unsubscribe” option. If you have any difficulty using it or wish to find out more about this activity, please contact us.
Sources of information
The personal data we have comes from a range of sources.
Sharing your personal data
A number of third parties may have access to your personal data or we may share or send it to them. This includes:
We may also be required to share personal data with regulatory authorities, government agencies and law enforcement agencies. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.
We do not sell, rent or otherwise make personal data commercially available to any third party.
Transfers outside the European Economic Area (EEA)
We do not send personal data outside the European Economic Area (EEA) as a matter of course, however, some of our service providers including business partners, consultants, and funders are based outside the EEA.
• third parties (such as regulatory authorities, advisors or other suppliers to LGWP Law)
• overseas suppliers
• a cloud-based storage provider
We want to make sure that your data are stored and transferred in a way which is secure. We will therefore only transfer data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example where it is necessary for the conclusion or performance of a contract between ourselves and a third party and the transfer is in your interests for the purposes of that contract (for example, if we need to transfer data outside the EEA in order to meet our obligations under that contract if you are a client of ours), or when you have consented to the data transfer.
To ensure that your personal information receives an adequate level of protection, we have put in place appropriate procedures with the third parties we share your personal data with to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the law on data protection.
Choosing not to give personal data
If you choose not to provide us with certain personal data, you should be aware that we may not be able to offer you certain services. For example, we cannot act for you unless we are able to check your identity and run anti-money laundering checks.
How long we keep personal data
Our policy is to hold personal data for no longer than is necessary. We have established data retention timelines for all the personal data that we hold based on why we need the information. The timelines take into account any statutory or regulatory obligations we have to keep the information, our ability to defend legal claims, our legitimate business interests, best practice and our current technical capabilities. We have developed a Data Retention Policy that captures this information. We delete or destroy personal data securely in accordance with the Data Retention Policy.
We are strongly committed to information security and we take reasonable and appropriate steps to protect your personal data from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard and secure the information you provide to us. If you wish to discuss the security of your information, please contact us.
You have a number of rights in relation to your personal data stored by us. Not all of the rights apply in all circumstances. If you wish to exercise any of the rights, please contact us in the ways detailed below:
Complaints regarding personal data handling
Please let us know if you are unhappy with how we have used your personal data. To notify us of a concern please contact our Director of Client Care, David Evans on 029 2022 29716 or by email at email@example.com or by post to David Evans, LG Williams & Prichard, 22 St Andrews Crescent, Cardiff, CF10 3DD.
You also have the right to complain to the Information Commissioner’s Office. Find out on their website (www.ico.org.uk) how to report a concern.
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